01 WORK

OSTIN

Cross-platform information retrieval and recommendation plug-in application for Bosch Global business services

As a UI/UX design intern on the OSTIN project team, I helped design and develop a versatile plugin to address fragmented information and large data volumes at Bosch. By integrating multiple databases, the project provided customized information retrieval and recommendation services.

I collaborated with product managers, pilot users, and developers, redesigned the information architecture, optimized the search experience, and independently designed the recommendation feature.

#UI/UX #Agile

China Digital Platform

Cloud platform enabling the deployment, management, and monitoring of frontline diagnostic software services

During my 6-month internship at Accenture, I participated in this project aimed at optimizing frontline medical services between our client, hospitals, and partners. The platform provides a digital portal for cross-platform management, monitoring, and diagnostic software deployment.

I collaborated closely with business analysts and the development team, contributing to the information architecture design and high-fidelity prototyping to ensure consistency, usability, and user-friendliness.

#UI/UX #Agile

ReRitual

Sustainable memorial service to reduce the environmental impacts of rubber balloons

In this sustainable design project, we focused on the overlooked environmental impact of disposable latex balloons. By analyzing consumer behavior and critiquing disposability culture, we identified design interventions. Collaborating with LokaReboon, we proposed setting up balloon recycling bins at weddings and turning collected balloons into keepsakes. This initiative aimed to enhance emotional engagement and recycling motivation, creating a "sustainable memorial ritual" service.
#Sustainable #Service

02 School

Swappy

Guilt-free, sustainable leisure experience for mothers, addressing social isolation and health issues.

This project focused on social isolation and health challenges faced by mothers with 0-3 year-old children in London’s Hounslow borough. Using ethnographic research, interviews, and workshops, we identified their unique needs and organized a community swap event. This sustainable initiative enhanced community cohesion and provided a guilt-free social experience.

#Service #Research #Community #Government

Not A Second Bedroom

Transforming under-utilized high street bank branches into vibrant community hubs for female-led SMEs, connecting them with space and support to thrive.

Female entrepreneurs represent only 20% of founders, with just 2% securing VC funding. Through qualitative research, I uncovered significant gender disparities and the digital barriers SMEs face. To address these challenges, we launched the Not A Second Bedroom (NAB) initiative—entreprenerial hubs within underused bank branches, providing flexible workspaces, tailored financial services, networking, and mentorship. NAB offers essential support for female entrepreneurs, fostering business growth and positioning the bank as a key partner in their success.

#Service #Research #Bank #Female #Entrepreneurialship

Mindsailing

Guided self-help recovery service for bulimia patients to overcome barriers to professional help

This project addressed the challenges faced by bulimia patients, who struggle with shame and find it difficult to achieve recovery independently. We developed a 4-week guilded self-help recovery program to lower the barriers to professional support, addressing economic, time, and geographic constraints. The experience encourages self-exploration and progress, with visualized achievements to motivate continued recovery.

#Research #Service #UI/UX #AR

Join Me

Community-based digital service to create a safe community for women living alone in China

This project addressed the safety concnerns faced by women living alone in China, despite their increasing education levels and personal income. We proposed a community-based service design to connect local stakeholders and establish an accessible support network and emergency contacts. By leveraging a mobile app, we aimed to create a confident, connected living experience for these women.

#Research #Service #UI/UX

03 Creative

Laiye Market

"Music+" market to provide social spaces for young people and promote rural prosperity

In Anji Shangshu Township's rural revitalization plan, I led a team in field research to establish the market's brand value and proposition. This project involved understanding strategic considerations, policy needs, budget constraints, and the integration of external culture with local nature.

#Research #Branding #Valu
eProp

Candida

Digital service to prevent and manage recurrent vaginal yeast infections through technology

During the REDESIGN: Women’s Health Hackathon, our team created Candida, a mobile app designed to empower women to effectively manage and prevent recurrent vaginal yeast infections. The app features symptom tracking, educational resources, and personalized recommendations to enhance users' confidence and autonomy in handling intimate health issues.
#UI/UX #FemHealth #Digital

The Body Façade

Critical examined impacts of social media echo chambers on body image anxiety and the performative aspects of the body positivity movement

In the AcrossRCA project, I explored the influence of social media echo chambers on body image anxiety and critically examined how body positivity has evolved into performative activism. Collaborating with artists, we designed art exhibits, including chairs and magazines, blending rational service design thinking with artistic creativity to address complex issues.

#Research #CritialThinking #Editorial

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