CONTENT
         Overview
Context
Research Findings
Project Vision
OSTIN as the Solution
Redesign Broadcast
Redefine Topic
Improve Admin Portal
Engage via Emails
Collect User Interests
Reflection
  

       
DESIGN TASKS 3/7

Consolidate Admin Portal Hierarchy
ChallengeThe admin portal's current IA is fragmented, with settings like welcome messages under Appearance and plugin names under General Settings, making customization complex and inefficient.

    Design Goal
    • Simplify Configuration: Consolidate settings to streamline admin tasks and improve the user experience.

    Ideal Use CaseAdmins can quickly customize general information without navigating through disjointed settings, resulting in a more efficient setup process.

    Design Innovation
    • Merge Settings: Combine Appearance and General Settings to unify the configuration process.
    • Streamline Operations: Simplify admin interactions by reducing the steps needed for customization.




    DESIGN TASKS 4/7

    Support Customizable Plugin Format
    Challenge
        Each online community has its unique aesthetic and layout, requiring a plugin appearance customization feature to maintain visual consistency.


        Design Goal
        • Enable Customization: Allow administrators to customize the plugin’s display format and dimensions without needing coding knowledge.


        Ideal Use CaseAdmins can easily configure how the plugin integrates with their community pages, selecting display formats (embedded or popup) and adjusting dimensions and positions to match the community’s layout.

        Design Innovation
        • Customization Options: Provide admins with tools to select display formats and configure dimensions and positions, automatically generating the necessary code for embedding.




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